Welcome to the website colorfulbutterflyhouseshop.com (hereinafter referred to as the “Website”) of Colorful Butterfly House LLC (hereinafter referred to as “we” or “Company”). In order to ensure that you understand the shipping services we provide, we have established the following shipping terms (hereinafter referred to as the “Terms”). Please read these Terms carefully before placing an order.

  1. Shipping Area

We currently only provide shipping services within the United States. We do not provide international shipping. If you are shopping outside the United States, please consider using a forwarding service or check our website for shipping options in other regions.

  1. Shipping Methods

We offer a variety of shipping methods, including standard shipping, expedited shipping, and other optional services. The specific shipping method and fee will be displayed at checkout. We reserve the right to choose the appropriate shipping method based on actual conditions.

  1. Shipping Costs

Shipping costs are calculated based on your order total, shipping address, and selected shipping method. Shipping costs will be clearly displayed at checkout and confirmed before confirming the order. Free shipping may be available for certain promotions or order totals.

  1. Processing Time

Orders are usually processed and prepared for shipment within 2 business days after we receive them. Processing time may be delayed due to product inventory status, holidays or other factors. Processing time does not include shipping time.

  1. Shipping time

Shipping time depends on the shipping method you choose and the shipping address. Generally:

Standard shipping: Usually takes 5 business days to arrive.

Expedited shipping: Usually takes 3 business days to arrive.
Please note that shipping times are estimates and actual arrival times may be affected by weather conditions, shipping company delays or other unforeseen factors.

  1. Order Tracking

Once your order is shipped, we will send you a shipping confirmation via email, including a tracking number. You can track the status of your order on the shipping company’s website using the provided tracking number.

  1. Shipping Problems

If your order is lost, damaged or has other problems during shipping, please contact us as soon as possible. Please provide the order number, a description of the problem and any relevant evidence so that we can help resolve the problem.

Email: maximmckearn@colorfulbutterflyhouseshop.com
Phone: +1 520-231-8907

  1. Address Errors

Please carefully confirm your shipping address when placing an order. We are not responsible for shipping problems caused by incorrect or incomplete addresses. You will be responsible for any additional shipping costs caused by incorrect or changed addresses.

  1. Delivery Confirmation

After receiving your order, please check the package and make sure the goods are intact. If you find any damage or missing, please contact us within 48 hours after receiving the goods so that we can deal with your problem as soon as possible.

  1. Returns and Refunds

For more information on returns and refunds, please refer to our Return and Exchange Policy. Returns and refunds will be processed in accordance with our Return and Exchange Policy and Procedures.

  1. Modification of Terms

We reserve the right to update or modify these shipping terms at any time. The updated terms will be posted on this page and will take effect from the date of posting. It is recommended that you check these terms regularly to be aware of any updates or changes.

  1. Contact Us

If you have any questions or need assistance regarding shipping, please contact us at:

Phone: +1 520-231-8907
Email: maximmckearn@colorfulbutterflyhouseshop.com
Mailing Address:
Colorful Butterfly House LLC
8431 E Jensen St
Mesa, AZ 85207-3172
United States
Thank you for choosing Colorful Butterfly House LLC. We are committed to providing quality shipping services to ensure that your shopping experience is smooth and enjoyable.